Gross margin percent equals
A) gross margin / cost of goods sold
B) operating income / sales revenue
C) gross margin / sales revenue
D) sales revenue / gross margin
C
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When the sales order department acknowledges a customer order, it is an example of a:
a. vertical information flow b. horizontal information flow c. both vertical and horizontal information flow d. neither vertical nor horizontal information flow
______________________________ authorize and record movement of a job from one work center to another
Fill in the blank(s) with correct word
The stronger the culture, the more it can ______.
a. serve as a management control b. influence employee and guest behavior c. encourage guest co-production d. enhance revenue
Why is it important to assess workforce engagement and satisfaction? How do organizations measure workforce effectiveness?