To develop your speech, you may use all of the following EXCEPT
a. personal experiences.
b. examples.
c. expert testimony.
d. ideas that you borrow from a book and that you pass as your own.
d. ideas that you borrow from a book and that you pass as your own.
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In terms of personality, an introvert is likely to display each of the following characteristics within the buying center, except:
A) spend less time talking within the buying center B) become more involved in the buying process C) will not ask important questions because of timidity D) will listen carefully to others in the group
We _______ because of the predominant role that functionality or performance plays in business markets
a. Regard value as the cornerstone b. Focus on business market processes c. Manage business channels d. Stress doing business across borders
Outside influences for change in organizations, such as competitors’ actions and customers’ changing preferences are called
a. External forces b. Interior pressures c. Internal forces d. Exterior pressures
According to lean philosophy, we should eliminate any activity or process ______.
a. that does not add value to the product or service b. that has a high carbon footprint c. that is likely to be regulated by the government d. that does not conform to ISO standards