Concerns/complaints about one's health insurance is best handled by whom?

A. the health care provider
B. customer service personnel
C. answering service
D. a person in the HIM department.


Answer: B

Health Professions

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When an insurance company requires its approval prior to admission to the hospital for an elective surgery, this process is called:

a. preauthorization. b. predetermination. c. authorization. d. precertification.

Health Professions

The International Classification of Diseases (ICD) is published by the World Health Organization (WHO) and is used to classify __________ data from death certificates

a. disease b. morbidity c. mortality d. procedure

Health Professions

Using the CPT manual, select the appropriate code for the following procedure

Drainage of Skene's gland abscess

Health Professions

A serious condition of pregnancy involving convulsions is called __________

Fill in the blank(s) with correct word

Health Professions