When customers calculate the perceived economic benefits of a continuously provided service in relationship to the economic costs, they are gauging the ________ equity

A) private
B) brand
C) payment
D) customer-service
E) product-service


C

Business

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Data mining and data coding of a firm's database can help a firm develop more personalized marketing communications and marketing programs

Indicate whether the statement is true or false

Business

A ____________________ costing system is appropriate where products manufactured have different direct materials but similar processing techniques

Fill in the blank(s) with correct word

Business

A major advantage of advertising is that _____

a. costs per viewer, reader, or listener are low b. media costs are free c. advertising has higher credibility than public relations d. immediate feedback is provided

Business

Business firms encounter legal ________ in the form of laws or court decisions and in the advice they receive from people with formal legal training

A) deductions B) inductions C) reductions D) conclusions

Business