Natalie is invited to address her community about the youth programs at the local recreation center. One of her first tasks in planning her talk ought to be
a. making an outline.
b. gathering information about the audience.
c. practicing her speech.
d. practicing relaxation techniques to help her deliver the talk.
b. gathering information about the audience.
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High self-monitors are more likely to have attitudes that fulfill __________ functions.
a. instrumental b. value-expressive c. knowledge d. social-adjustive
When the mediator helps the low power or less verbally skilled disputant as he or she expresses interests or makes offers, ______.
A. neutrality is breached B. impartiality is breached C. transformation occurs D. power balancing occurs
In good teams, even though diversity requires communication effort, it is beneficial
Indicate whether the statement is true or false.
How can the practice of dialogue help someone become a better intercultural communicator?
A. Dialogue is similar to daily conversation, but it requires us to investigate the cultural background of the other interactants before we speak. B. True dialogue can only take place when we focus on understanding people from other cultures, rather than on knowing our assumptions and social locations. C. Dialogue helps us show respect and supportiveness, but its drawback is that we cannot hear the voices of those who are shy or quiet. D. True dialogue reflects feelings of mutual equality and supportiveness that helps us really hear the voices of those who come from other cultures.