Which of the following is the BEST suggestion to follow when refusing a request?
a. Use the inductive approach.
b. Provide a vague reason to minimize the receiver's disappointment.
c. Use the direct approach.
d. Follow the bad news with adequate reasons.
A
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Alexis has enlisted the help of Professor Spacely to convince a couple of her classmates that the Earth is actually more round in shape that flat. She believes that the professor has the power to make a convincing argument, based on his position as Professor of Astronomy at her college. What type of power is Alexis counting on Professor Spacely to use in making his argument?
A. referent power B. coercive power C. legitimate power D. expert power
Star Drilling Company produces Auger-a moving device used in mines. In a recent advertisement, the firm featured the president of the National Mining Association stating, "I can guarantee the performance of Star Augers." This is an example of:
A. a guarantee statement. B. dramatization. C. an expert opinion technique. D. a testimonial. E. a witness statement.
Tony was in debt $20,000 when his wealthy friend Marco told him to come with him on a "once in a lifetime" vacation for a few months. Tony said "You only live once, let's do it"
So Tony quit his job and Marco and Tony travelled the world, staying in luxury hotels, eating in expensive restaurants and running up large gambling debts. Three months later Tony arrived home with an additional $150,000 in debt. If Tony files for personal bankruptcy most likely a court would A) discharge him from his full $170,000 debt B) discharge him from his earlier $20,000 debt only C) discharge him from his recent $150,000 debt only D) refuse to discharge him from any of his debt E) require Marco to pay for half of Tony's debt
Incandescent lights can flicker and cause eye strain. _________________________
Answer the following statement true (T) or false (F)