One of Ted's responsibilities is to regularly review HR practices to make sure they all focus on the same objectives. In other words, Ted needs to ensure __________ alignment.
A. measurement
B. capacity
C. horizontal
D. vertical
Answer: C
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Which of the following statements is true when comparing distributive bargaining with integrative negotiation?
A. Distributive bargainers focus energy on creating ideal solutions, not cultivating BATNAs. B. A negotiator's tone during integrative negotiation is to be hard on the problems but soft on the people. C. The bargaining stance of an integrative negotiator is a strong opening offer and few concessions. D. Distributive bargaining is most appropriate for ongoing relationships.
The most commonly used measure of a country's economic health is the country's ________
A) gross domestic product (GDP) B) gross national product (GNP) C) exchange rate D) cost of living E) Big Mac Index
Effective persuaders may choose from different organizational strategies to get the results they want. Which of the following is the most accurate statement about organizational patterns?
A) When writing a persuasive message, always use the indirect organizational strategy. B) If you are asking for something that you know will be approved, use the indirect organizational strategy. C) When you expect resistance or when you need to educate the receiver, use the indirect organizational pattern. D) The organizational strategy used is unimportant in persuasive messages.
KFC’s “Finger-Lickin’ Good” was interpreted as “Eat your fingers off” in China; Swedish vacuum maker’s ad campaign for Electrolux centered on the slogan, “Nothing sucks like an Electrolux” which understandably failed to appeal to many U.S. consumers; and Braniff Airlines advertised its leather seats with the slogan “Fly in leather” which was translated in Mexico as “Fly naked.” These are examples of the breakdown of
a. Servant leadership b. Cross-cultural communication c. Diversified communication d. Mixed communication