Responses to a customer satisfaction survey question about suggestions for improving customer service would not be included in a CRM system

Indicate whether the statement is true or false


FALSE

Business

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Norwood, Inc purchased a crane at a cost of $80,000 . The crane has an estimated residual value of $5,000 and an estimated life of 8 years, or 12,500 hours of operation. The crane was purchased on January 1, 2015 and was used 2,700 hours in 2015 and 2,600 hours in 2016. Refer to the information about Norwood, Inc If Norwood uses the units-of-production method, what is the depreciation rate per

hour for the equipment? a. $4.00 b. $5.00 c. $6.00 d. $7.50

Business

What is a key difference between variable costing and absorption costing?

a. classification of direct materials and labor. b. The usage of homogenous cost pools. c. The choice of allocation base. d. The classification of fixed factory overhead.

Business

_____________ is the generation of meaningful ideas by individuals or teams.

What will be an ideal response?

Business

Which of the following terms refers to the relinquishment of an obligation owed by another?

A. social referencing B. consensus C. waiver D. direct effect

Business