________ refers to the activities and programs provided by the seller to make the relationship satisfying for the customer.

A. Transfer pricing
B. Transaction selling
C. Marketing mix
D. Customer service
E. Customer satisfaction


Answer: D

Business

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A contract clause which specifies the amount of damages to be paid in the event of a breach is called:

a. a covenant of damages clause. b. a reliance interest of damages clause. c. a liquidated damages clause. d. an incidental damages clause.

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Agile Methodologies are more predictive than the more traditional approaches to systems development

Indicate whether the statement is true or false

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Taking small shipments and combining them into more economical larger shipments is known as

A) consolidation warehousing. B) cross docking. C) break bulk facilities. D) hub and spoke system.

Business

The defect rate in a Six Sigma process is about ________ per million parts.

Fill in the blank(s) with the appropriate word(s).

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