Which is a measure of service consultant efficiency?
A. The amount of time between when the technician reports additional work is needed to the time the work is approved by the customer
B. Determined by comparing the additional hours recommended by the technician and the
hours approved by the customer
C. Both A and B are correct
D. Neither A nor B correct
A. The amount of time between when the technician reports additional work is needed to the time the work is approved by the customer
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What information is provided by the underhood emission control label?
What will be an ideal response?
Resistance welding machines contain a(n) ____ to hold the workpiece and apply the electrode force.
A. mechanical system B. electrical circuit C. current regulator D. control system
Two technicians are discussing the duties of a shop foreman and a service manager. Technician A says that a shop foreman diagnoses vehicle problems. Technician B says that the service manager usually repairs vehicles. Which technician is correct?
A) Technician A only B) Technician B only C) Both technicians A and B D) Neither technician A nor B
Which terminal of the OBD-II data link connector is the signal ground for all vehicles?
A) 3 B) 1 C) 4 D) 5