Which of the following is true regarding the use of compliance-gaining messages?
a. Generally. one uses the same compliance-gaining strategy for all relationships.
b. When an individual wants to ask a favor, he/she often emphasizes the costs involved.
c. Individuals often switch tactics when trying to gain compliance.
d. Individuals who feel justified in making a request usually are more indirect.
C
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The use of pauses in a speech can _______
A) create tension B) add impact C) be overused or misused D) all of the above
Speaking to persuade means you focus on __________.
A. entertaining your audience B. influencing your audience C. conveying knowledge D. all of these choices E. none of these choices
If Jamaica takes a "live and let live" approach, preferring as few rules as possible that restrict behavior, we would consider Jamaica to be what type of culture?
A. Feminine B. Low-context C. Uncertainty-accepting D. Low-power-distance
While visiting her parents on a break from school, Deena doesn't pay attention to much of what they say. She lets much of their communication just go in one ear and out the other without her ever listening. However, when her mother mentions going shopping to get some new clothes and good novels for Deena to take back to school, Deena listens attentively. This is an example of ________, one form
of nonlistening. A) ?defensive listening B) ?literal listening C) ?selective listening D) ?ambushing E) ?pseudolistening