Which of the following is not a finding related to physician communication in medicine?
A) physicians with good communication skills had fewer patient complaints and lawsuits
B) physicians who are both highly assertive or highly responsive are seen as credible
physicians
C) physicians who use humor during the medical interview were less likely to face
malpractice lawsuits and had more satisfied patients
D) physician?s level of nonverbal immediacy negatively impacted patient satisfaction and
perceptions of the quality of medical care
D
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