You recently hired a catering service for an important awards ceremony for the members of your organization. Some of the menu choices were poorly prepared and the service was slow. You were dissatisfied with the service and would like to send a message to the owner of the catering business. How would this owner benefit from your constructive criticism? What tone should the message have?
The owner of the catering business can benefit from your constructive criticism and correct the problems to avoid losing future business. The owner can try to determine the reason for the poor food quality and make changes to the menu and preparation of food. Problems with the actual service can be improved with additional training or hiring new, better qualified employees. Rather than loose future business, the owner can benefit from your comments and improve the quality and reputation of the catering company.
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