Observe the way you brush your teeth. You may also observe someone you know. Document the process using an empathy map and note any insights you may have
What will be an ideal response?
Answers will vary, but will follow the format of the empathy map.
Say: What sort of things did you say? Are there any interesting quotes you can use? Do: What sort of actions and behavior were displayed by the person? Any particular body language that you noticed?
Think: What might the person be thinking? What sort of beliefs or attitudes might be relevant?
Feel: What sort of emotions do you think the person is experiencing?
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A firm in a mature industry with little expected change in its market share might anticipate volume increases equal to the growth rate in the _________________________ within its geographic markets
Fill in the blank(s) with correct word
The silverback gorilla is considered by its family group as the one in charge because of his formal place in the family hierarchy. The group looks to him for guidance on eating and sleeping locations, when it is time to move, and to settle family disputes. The silverback can be described as having ______.
A. legitimate power B. referent power C. reward power D. personal power
The sensitivity of consumers to price changes is measured by the _____
a. input-output coefficient b. coefficient of substitution c. law of demand d. price elasticity of demand
An effective outline for a message helps ensure that all ideas will appear in equally emphatic positions
Indicate whether the statement is true or false