Factors affecting communication during the interview process include which of the following? Select all that apply
a. Setting d. Personal space
b. Distance e. Nonverbal cues
c. Verbal cues f. Active listening
A, B, C, D, E, F
All of the stated factors can affect communication during the interview process. The setting should be one in which the patient is comfortable and where confidentiality is maintained. The nurse must maintain an appropriate distance and always use active listening.
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