A patient is brought to the ED by family members who tell the nurse that the patient has been exhibiting paranoid, agitated behavior. What should the nurse do when interacting with this patient?
A) Keep the patient in a confined space.
B) Use therapeutic touch appropriately.
C) Give the patient honest answers about likely treatment.
D) Attempt to convince the patient that his or her fears are unfounded.
Ans: C
Feedback:
The nurse should offer appropriate and honest explanations in order to foster rapport and trust. Confinement is likely to cause escalation, as is touching the patient. The nurse should not normally engage in trying to convince the patient that his or her fears are unjustified, as this can also cause escalation.
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