Latrisha is a 15-year-old girl who is in the clinic for her school physical. Latrisha's mother informs the nurse that the forms for her school physical must be filled out by the nurse or the doctor so that Latrisha can play on the volleyball team
When speaking with Latrisha and her mom, the nurse knows it is important to: 1. Be mindful of letting the patient answer questions.
2. Give attention to the doctor's schedule and make sure the visit goes as quickly as possible.
3. Respond quickly to Latrisha's questions so there are no long pauses in conversation.
4. Speak loudly so Latrisha and her mother can hear the conversation clearly.
1
Feedback
1. Some answers may be sensitive to a teenager and take longer to receive a reply. Giving a patient time to answer is important so that they do not feel rushed.
2. The schedule is important, but the patient needs should be met. The nurse may need to advocate for the patient in this situation.
3. Quick responses increase anxiety.
4. Speaking loudly can increase anxiety.
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