When a business firm implements several programs to encourage prompt and courteous customer service, employee participation, and better coordination with suppliers, it is making an effort to use

A. quality concern focus.
B. total quality management.
C. quality improved planning.
D. quality development.
E. quality commitment.


Answer: B

Business

You might also like to view...

State-regulated economic models discourage price-fixing and collaboration among competitors, especially when a government actually prohibits competition between firms

Indicate whether the statement is true or false

Business

Xion Industries is a private firm, but it experiences both direct and indirect control from the government to influence the strategies it uses. In addition, it finds it advantageous to maintain political ties with the government in order to gain access to resources. Of the United States, Japan, China, and Germany, it is most likely that Xion is based in China.

Answer the following statement true (T) or false (F)

Business

Formal planning and control tools

A) enable a project to have sufficient technical support for project management and development. B) enable a project manager to properly document and monitor project plans. C) portray a project as a network diagram with numbered nodes representing project tasks. D) consist of ways to link the work of the implementation team with users at all organization levels. E) enable senior management to track the development of systems.

Business

Which form of business is the easiest to start?

A) ?Corporation B) ?Partnership C) ?Entrepreneurship D) ?Sole proprietorship E) S corporation

Business