A series of creative improvements in the sales process that enhance the customer experience is known as:

A) relationship modeling
B) customer-oriented sales
C) value-added selling
D) transactional selling
E) managing relationships


C

Business

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A table is in second normal form when it is

a. free of repeating group data b. free of transitive dependencies c. free of partial dependencies d. free of insert anomalies e. none of the above

Business

The process of identifying other organizations that are best at some facet of your operations and then modeling your organization after them is known as:

A) continuous improvement. B) employee empowerment. C) benchmarking. D) copycatting. E) patent infringement.

Business

Based on the unadjusted trial balance for Glow Styling and the adjusting information given below, prepare the adjusting journal entries for Glow Styling. After completing the adjusting entries, prepare the trial balance for Glow Styling.Glow Styling unadjusted trial balance for the current year follows:Glow StylingTrial BalanceDecember 31Cash………………………………………………….$ 4,200?Prepaid insurance …………………………………...1,480?Shop supplies .............................................................990?Shop equipment …………………………………….3,860?Accumulated depreciation-shop equipment ……….. ?$ 770Building……………………………………………...57,500?Accumulated

depreciation-building………………..?3,840Land ………………….55,000?Unearned rent………………………………………..?1,600Long-term notes payable…………………………….?50,000Common stock ……………………………….?40,000Retained earnings ……………………………….?9,860Rent earned ………………………………………….?2,400Fees earned ………………………………………….?23,400Wages expense ……………………………………...3,200?Utilities expense ……………………………………690?Property taxes expense …………………………….600?Interest expense ……………………………………4,350________Totals ……………………………………………….. $131,870 ?  $131,870Additional information:a. An insurance policy examination showed $1,240 of expired insurance.b. An inventory count showed $210 of unused shop supplies still available.c. Depreciation expense on shop equipment, $350.d. Depreciation expense on the building, $2,220.e. A beautician is behind on space rental payments, and this $200 of accrued revenues was unrecorded at the time the trial balance was prepared.f. $800 of the Unearned Rent account balance was earned by year-end.g. The one employee, a receptionist, works a five-day workweek at $50 per day. The employee was paid last week but has worked four days this week for which she has not been paid.h. Three months' property taxes, totaling $450, have accrued. This additional amount of property taxes expense has not been recorded.i. One month's interest on the note payable, $600, has accrued but is unrecorded.Use the above information to prepare the adjusted trial balance for Glow Styling. What will be an ideal response?

Business

Combining negatively correlated assets having the same expected return results in a portfolio with ________ level of expected return and ________ level of risk

A) a higher; a lower B) the same; a higher C) the same; a lower D) a lower; a higher

Business