The totality of features and characteristics of a product or service that determines its value to
satisfy stated or implied needs is called:
a. the needs satisfaction index.
b. the operations effectiveness ratio.
c. the productivity/efficiency ratio.
d. quality.
e. redundancy.
D
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The piston converts reciprocating motion into rotary motion.
Answer the following statement true (T) or false (F)
Which American industry received $10 billion dollars from the government?
A. car industry B. clothing industry C. steel industry D. coal industry E. logging industry
A person or company that intentionally takes advantage of a situation and customer would known as a (an) ________
A) Opportunist B) Good business person C) Over achiever D) None of the above
Using a paint pen to mark the final position of a nut after a torque inspection is a good means to determine if the nut loosens between maintenance cycles.
Answer the following statement true (T) or false (F)