Gender, age, ethnicity, physical abilities, religious affiliation, and sexual orientation are all aspects of diversity
Indicate whether the statement is true or false.
True
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To share the excitement of her road trip with family and friends, Veronica decided to take pictures using her smartphone and post them online
To do this, Veronica needed a software tool that would let her take pictures and quickly apply digital filters to make them look good before posting them online. Which tool best suits Veronica's requirements? a. Instagram b. YouTube c. Facebook d. Twitter
Identifying listening distractions can improve our ability to listen
Indicate whether this statement is true or false.
The ________ communication style is one in which verbal messages reveal a speaker's true intentions, needs, wants, and desires.
A. elaborate B. indirect C. direct D. understated
Which of the following techniques will NOT help people improve their empathic skills?
A. acknowledging the speaker's feelings B. listening non-judgmentally to the speaker C. communicating support to the speaker nonverbally D. encouraging the speaker to focus on what he or she still has, instead of what was lost