Hernando, a police officer, has been assigned a new partner, LaTonya. He is meeting LaTonya for the first time and wants to get better acquainted. Help Hernando by giving him suggestions on how to start a successful conversation with LaTonya and to sustain it.

What will be an ideal response?


- Student answers will vary, but should include that starting a successful conversation begins with a comment about something happening now, in the present moment. By definition, a conversation is spontaneous, so having a pre-planned standard opening line may fall flat. Let the situation, time, location, and other person organically help you determine how to start a conversation, rather than using a canned line.
* For example, Hernando could comment on how crowded the streets are on their patrol, or how cold the temperature is during their shift.
- The two most important skills involving keeping a conversation going are: (1) asking good questions and (2) listening.
* For example, Hernando could ask LaTonya about her most recent case and listen attentively as she speaks.

Communication & Mass Media

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