Which of the following are customer relationship management metrics?
A. Abandoned shopping carts, page exposures, total hits, unique visitors.
B. Back order, customer order promised cycle time, customer order actual cycle time.
C. Number of prospective customers, cases closed same day, number of marketing campaigns.
D. Learning and growth perspective, internal business process perspective, customer perspective and
financial perspective.
C. Number of prospective customers, cases closed same day, number of marketing campaigns.
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Consider the following production function? Y = A×Ka×L1?a. ? If a = 0.3, and over the past year total factor productivity grew 2.3 percent, capital grew 2 percent, and labor grew 3 percent, what was the growth rate of output?
A. 0 percent B. 5 percent C. 2 percent D. 7 percent
Answer the following statements true (T) or false (F)
1.The possible self is the self you might become one day--the one you think about becoming. 2.According to social comparison theory, we compare ourselves to others to develop a feel for how our talents, abilities, and qualities measure up to theirs. 3.A combination of passion and perseverance for a singularly important goal, together with resilience and a lack of tolerance for feeling frustrated, is known as grit. 4.Those who are primarily collectivistic in the way they think and behave have an idiocentric orientation. 5.If your possible self is very different from you, then you might feel dissatisfied with your life.
________ strategies regard a city, state, country, or other locale as a brand
A) Social marketing B) Idea marketing C) Place marketing D) Service marketing E) Green marketing
The language of the FTCA allows the Consumer Financial Protection Bureau (CFPB) to bring antitrust enforcement actions against business conduct prohibited by the Sherman and Clayton Acts
Indicate whether the statement is true or false