According to the Direct Marketing Association, about 60 percent of direct marketing expenditures are spent on retaining current customers
Indicate whether the statement is true or false
FALSE
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Which of the following is an on-the-job training method?
A. Role-playing B. Videotapes C. Job rotation D. Classroom programs E. Computer-assisted instruction
Grey works for a company that lacks cohesiveness. He has decided to create a survey for his employees to fill out about what they think the problem is in their company. He also conducts interviews to get a better grasp of his employees’ attitudes. Which step of the organizational development model did Grey complete?
a. Diagnosis b. Intervention c. Determination d. Progress monitoring
It is normal to experience some degree of stage fright when speaking before a group
Indicate whether the statement is true or false
It looks ________ the play has already started
a. like b. as if