The nurse knocks on the door of a terminal patient's room to conduct a shift assessment. When the nurse enters, the patient's daughter yells, "Just get out of here. I don't have much time left with her. Leave us alone!"
Which response by the nurse is most appropriate?
1) Asking the daughter to leave the room to perform the assessment
2) Calling security to escort the daughter to the waiting room
3) Telling the daughter that it is ok to be angry but it is not okay to yell at those caring for her mom
4) Yelling at the daughter and the patient that this is inappropriate behavior and it will not be tolerated
ANS: 3
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