What are the two core principles of TQM? Explain the assumptions underlying each.
What will be an ideal response?
The two core principles are people and improvement orientations.
People orientation: Delivering customer value is most important; people will focus on quality if given empowerment; and TQM requires training, teamwork, and cross-functional efforts.
Improvement orientation: It's less expensive to do it right the first time; it's better to do small improvements all the time; accurate standards must be followed to eliminate small variations; and there must be strong commitment from top management.
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Ruth, who files as head of household, reported itemized deductions of $9,450 on her 2017 tax return. Her itemized deductions included $300 of state taxes paid. In 2018, she received a $175 refund of state taxes paid in 2017. What is the amount that Ruth needs to report on her 2018 tax return?
A. $100. B. $0. C. $300. D. $175.
A(n) ________ is a manifestation of assent by the offeree to the terms of the offer in a manner invited or required by the offer as measured by the objective theory of contracts
A) acceptance B) revocation C) proposal D) counteroffer
Damages that are generally equal to the difference between the value of the goods as warranted and the actual value of the goods accepted at the time and place of acceptance are known as ________
A) punitive damages B) incidental damages C) compensatory damages D) future damages
Terrorism is included in the workplace emergencies for which companies must have an emergency action plan.
Answer the following statement true (T) or false (F)