________places the self before the group, and does not lead to the most effective solutions to group problems
a) Strateg
b) Spontaneity
c) Empathy
d) Superiority
A
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The stages of effective listening always occur in the exact order listed in the HURIER model.
Answer the following statement true (T) or false (F)
The three types of “pitfalls” of inauthentic communication include _____
a. termination of the relationship b. invalid expectations c. meaning denial d. hurtful messages
When we make judgments of the whole based on only a part, we are
A) creating polarization. B) using allness. C) bypassing. D) assuming things stay the same.
According to psychologist Robert Plutchik, the eight primary emotions are
a. anger, anticipation, joy, acceptance, fear, surprise, sadness, and disgust. b. anger, distraction, joy, acceptance, fear, surprise, sadness, and distraction. c. anger, anticipation, pensiveness, acceptance, fear, surprise, sadness, and disgust. d. disappointment, anticipation, joy, acceptance, fear, surprise, sadness, and disgust. e. anger, anticipation, joy, anticipation, fear, surprise, sadness, and distraction.