The second step of the crisis communications process is
A) message development
B) recovery
C) response
D) risk assessment
E) developing the plan
Answer: E
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The fragmentation of the mass audience into narrower segments is called __________
Fill in the blank with correct word
Bullying requires face-to-face interaction
A. True B. False
Which of the following contributes to people's inability to detect deception accurately?
A. the fact that questioning everything we hear takes too much energy B. focusing on the wrong nonverbal signals C. truth bias D. All of these contribute.
Identify an accurate statement about performance review.
A. It is the most common form of focus group interviews. B. It requires a minimum of six to eight interviewees and one interviewer. C. It is used primarily to analyze the skills and abilities of an interviewee. D. It was once commonly referred to as an exit interview.