List the steps in the deductive outline used for good- and routine-news messages. Explain why the deductive outline is recommended for these messages
The steps in the outline are
1 . state the pleasant or main idea
2 . provide details or explanation
3 . remind the receiver of the good news or main idea or include a future-oriented closing thought.
The deductive outline is recommended for good- and routine-news messages because the receiver is expected to find the message pleasing or acceptable, which will result in a favorable response or action.
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Treatment of missing responses poses problems, particularly if the proportion of missing responses is ________
A) between 1 percent and 3 percent B) between 3 percent and 5 percent C) between 5 percent and 7 percent D) between 8 percent and 9 percent E) more than 10 percent
If there are conflicting terms on commercial paper, printed terms prevail over handwritten terms.
Answer the following statement true (T) or false (F)
Analysis of nonfinancial data is important to the management accountant because
a. financial data are usually irrelevant. b. nonfinancial data lend themselves more to computer analysis than do financial data. c. managers make many decisions based solely on nonfinancial data. d. nonfinancial data are easier to work with than financial data.
Discuss the four different levels of costs identified by activity based costing (ABC). How should these types of costs be treated in the determination of product cost?