Sam, a supervisor, needs an extra pair of hands to complete an urgent task. George, an employee in the accounts team, has worked as part of his team before and knows the job. However, George is a moody man and always has his hands full. Which of the following influencing tactics would be most appropriate for Sam to use for persuading George?
A. Inspirational appeal tactic
B. Ingratiation tactic
C. Legitimization tactic
D. Rational persuasion tactic
Answer: B
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By examining the activity map of Southwest Airlines, one can identify the areas of __________ around which it has developed its business strategy. These themes include limited passenger service, high aircraft utilization, and highly productive ground and gate crews.
A. strategic intent B. core competency C. differentiation D. data analytics
Substantive tests include
a. examining the safety deposit box for stock certificates b. reviewing systems documentation c. completing questionnaires d. observation
An auction house puts a painting up for sale, which they think to be Pablo Picasso's "Acrobat and Young Harlequin." A Japanese businessman purchases the painting for $50 million. The businessman appraises the painting for insurance purposes and discovers that it is a clever fake that is worth only a few thousand dollars. Which of the following statements is true of the scenario?
A. The buyer cannot rescind because the auction house did not intentionally mislead him about the authenticity of the painting. B. The buyer cannot rescind because he was negligent; he should have investigated the authenticity of the work before bidding on it. C. The buyer can rescind on the basis of mutual mistake. D. The buyer can rescind on the basis of unilateral mistake.
Which of the following is not a required element for a successful trade dress claim?
A) The trade dress is primarily nonfunctional. B) The trade dress adheres to industry standards. C) The trade dress is inherently distinctive or has acquired a secondary meaning. D) The alleged infringement creates a likelihood of confusion.