Mrs. Worth is calling for the result of the CEA (cancer marker) test she had. Georgia, a new administrative medical assistant, looked up the record and discovered that the result is abnormal. Georgia asks you what she should tell Mrs. Worth. What should you tell Georgia?
A. "Tell Mrs. Worth that the physician will call back with the results."
B. "Ask Mrs. Worth how she is feeling today; if she is feeling well, give her the results."
C. "Tell Mrs. Worth you are sorry, but she has cancer."
D. "Ask to speak to her husband and give him the results instead."
E. "Tell Mrs. Worth her test results are okay, but she needs to schedule another appointment."
Answer: A
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