According to your textbook, the knowledge, experience, goals, values, and attitudes through which each listener filters a message is called the listener's
A. psychological field.
B. frame of reference.
C. attitudinal core.
D. personal screen.
E. sphere of values.
Answer: B
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Claude knows that his grandfather likes to go on at length about his childhood. Claude decides to engage in pseudolistening to pass the time in conversation. You would expect Claude to ______.
a. pretend to listen to his grandfather’s stories b. try to catch his grandfather in a lie and discredit him c. interrupt his stories to guess the endings d. listen to some parts of his grandfather’s stories but not others
Adding an assessment step to a pro-con pattern makes the organization more appropriate for a
persuasive than an informative speech. Indicate whether the statement is true or false
All of the following relate to factual statements EXCEPT
a. may be made at anytime. b. ascertained only after observation. c. approach certainty. d. are limited. e. lend themselves to agreement.
The Contingency Model predicts that task-oriented leaders function best in situations that are neither highly structured nor highly unstructured
A. True B. False