The fact that conflicts are developed and maintained through verbal and nonverbal communication means ______ is taking place.
a. interaction
b. perception
c. interdependence
d. reciprocity
a. interaction
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An older black man tells a younger white man, “When I was born, I was called black. Then I was called African American. Then I was called a person of color, and now I’m called black again. So I really don’t care which one you call me as long as you respect me.” What is the older man trying to do?
a. help the younger man use his preferred term of group identity b. help the younger man understand which terms of group identity are offensive c. lessen the younger man’s anxiety and uncertainty over terms of group identity d. describe his own anxiety and uncertainty over terms of group identity
When you are using the 5W’s and 1H, which of the following sentence structures should open your lead to place the most important elements first?
A. adverb phrase-noun-verb B. noun-verb-object C. noun-verb-adverb phrase D. object-verb-noun
A rhetorical question is a question
A. that the speaker will answer after the speech. B. that appears in the transitions of the speech. C. for which no answer is expected. D. that has no answer.
What is achieved by changing your pitch, volume, and rate, stressing certain words and using pause strategically?
a. articulation b. vocal expression c. emission d. vivid language