Marx echoed the predictions of de Tocqueville when he, Marx, said, "…the more value he (the worker) creates, the more valueless, the more unworthy he becomes."

a. True b. False


a

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Auditors generally need quantitative and mathematical skillsets more than they need communication and leadership skills

a. True b. False Indicate whether the statement is true or false

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Credence qualities of a service are difficult to evaluate before purchase, but easy to evaluate after consumption

Indicate whether the statement is true or false

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Which of these statements about the skills approach is false?

A. describes leadership as something that is available to everyone B. it is applicable to leaders at all levels within the organization C. it clearly predicts how variations in social judgment and problem-solving skills affect performance D. knowledge about and ability to work with people is important in this approach

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Which of the following would be least effective in a sympathy note?

A) We are deeply saddened, Corbin, to learn of the death of your wife. B) Bethany's volunteer work in the job center endeared her to many. C) If we may help you during this difficult time or lighten your load in any way, you need only call. D) I am sorry to hear your sad news; but if I may be of any help, please do not hesitate to contact me.

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