Which of the following would be the best active listening response to the statement: "This has been the worst day of my life!"
a) "This is the worst day of your life, huh?"
b) "You think you have had a bad day; let me tell you about mine!"
c) "You seem really upset. What made your day so bad?"
d) "Awe, sorry . . . but I have a meeting to go to."
Answer: c) "You seem really upset. What made your day so bad?"
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Which is NOT true of a low-context culture?
A) communication tends to be direct B) people can come across as verbally aggressive C) there are strict patterns of who is part of the group D) people assume nothing in a business negotiation E) verbal expressiveness is valued
Brian told Pete that he could not recall the date of the upcoming exam. Brian is not using one of the last parts of the listening process, which is called _____.
A. remembering B. selecting C. attending D. understanding
Correlation equals causation.
Answer the following statement true (T) or false (F)
Cultural beliefs are regarded as truths, even when they are false
Indicate whether the statement is true or false