Giving unhappy customers a chance to cool down is important, so companies should wait at least 72 hours to respond to a complaint
Indicate whether the statement is true or false
False
Business
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Which of the following is not a way in which nonverbal communication is expressed?
A. Writing a thank-you note. B. Making someone wait an hour in the lobby. C. Looking away while talking to someone. D. Grimacing. E. Touching someone's shoulder.
Business
The present value of an annuity is the sum of the present values of each cash flow
a. True b. False Indicate whether the statement is true or false
Business
A money-growth rule that does not respond to the state of the economy is a ____ rule.
A. lagging B. leading C. nonactivist D. activist
Business
The asset leased under an operating lease requires the lessee to record depreciation expense
a. True b. False Indicate whether the statement is true or false
Business