A colleague from the plant in Germany has arrived at the Chicago plant to share insights on a recent product line changeover implemented in Germany. This changeover has saved thousands of euros at the German facility, but Jim does not think it will work in the United States. Jim feels that there is a completely different attitude towards work and innovation in the U.S., and in fact, thinks the German facility is technologically behind his plant. Additionally, the colleague often mispronounces words when he speaks English, and doesn't dress appropriately for the U.S. office. He showed up to work on the plant floor in a formal suit and tie, with dress shoes that had a slippery sole. However, the colleague is a guest, and it is important that Jim pretends to be interested.
What will be an ideal response?
-Nonverbal distractions
-Psychological barriers
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a. that content which meets the public’s need b. fair and accurate content or messaging c. accountable to management and evaluated d. based on objectives that work
The process of inclusion and exclusion as a result of ingroup and outgroup bias can be a source of intercultural conflict. Which of the following can reinforce cohesion among ingroup members?
A. Similar dietary habits. B. Shared myths of origin. C. Same occupation. D. Regions of residence.
Giving what is supposed to be a humorous speech that the audience does not find funny is known as
A. entertaining. B. bombing. C. failing your thesis statement. D. brainstorming.
One major key to a successful speech is to combine a personally meaningful topic with
A. ample preparation. B. a low level of confidence. C. minimal research and practice. D. an absence of nervousness.