The ________ approach is usually implemented by asking customers to develop short phrases in their own words about the benefits and needs of a particular feature of a product, for example, car door
A) classic linear
B) rugby
C) cost differential
D) voice-of-the-customer
D
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Matt is frequently nervous, tense, and worried, both at work and at home. He likely scores low on which of the Big Five personality dimensions?
A. self-monitoring B. conscientiousness C. extroversion D. openness to experience E. emotional stability
Which of the following would not be considered part of the consistency characteristic of high-quality information?
A. Does the order number match the item and the color options available? B. Do all sales columns equal the total for the revenue column? C. Is all summary information in agreement with detailed information? D. Is the two-digit state code missing in the information?
Stopyra Incorporated makes a single product-a cooling coil used in commercial refrigerators. The company has a standard cost system in which it applies overhead to this product based on the standard labor-hours allowed for the actual output of the period. Data concerning the most recent year appear below: Budgeted variable manufacturing overhead$28,200 Budgeted fixed manufacturing overhead$89,280 Budgeted hours 12,000labor-hours Actual production (a) 16,000units Standard hours per unit (b) 0.60labor-hours Standard hours allowed for the actual production (a) × (b) 9,600labor-hours Actual variable manufacturing overhead$26,967 Actual fixed manufacturing overhead$74,280 Actual hours 8,900labor-hours ?The fixed overhead volume variance is:
A. $17,856 F B. $2,856 F C. $2,856 U D. $17,856 U
The planning tool commonly used by Japanese managers for policy deployment through a strategic planning process that utilizes project-based improvement is known as ________.
Fill in the blank(s) with the appropriate word(s).