Why does Boston College’s Center for Corporate Citizenship recommend employees engage in the corporate social media content during a crisis?
What will be an ideal response?
During an organizational crisis, social conversations must be guided by transparency and sincerity. Including employees in these social conversations helps humanize the company and increase a sense of transparency with an organization’s public.
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According to McCroskey and McCain, the three types of interpersonal attraction are
A) situational attraction, social attraction, and personal attraction. B) physical attraction, personal attraction, and contextual attraction. C) social attraction, physical attraction, and task attraction. D) task attraction, conflict attraction, and communication attraction. E) psychological attraction, physical attraction, and task attraction.
The response to conflict that involves staying committed to a relationship despite differences is __________
a. exit b. voice c. loyalty d. neglect e. ambush
Encoding is assigning meaning to an idea or thought.
Answer the following statement true (T) or false (F)
Inadequate interpersonal skills are indicative of people who
A) know how to express their feelings and who can express feelings in variety of ways. B) do not know how to express their feelings and who can only express feelings in certain ways. C) can express anger in an appropriate manner D) express love.