Which approach would be best to use to ensure a positive response from a toddler?
a. Assume an eye-level position and talk quietly.
b. Call the toddler's name while picking him or her up.
c. Call the toddler's name and say, "I'm your nurse."
d. Stand by the toddler, addressing him or her by name.
ANS: A
It is important that the nurse assume a position at the child's level when communicating with the child. By speaking quietly and focusing on the child, the nurse should be able to obtain a positive response. The nurse should engage the child and inform the toddler what is going to occur. If the nurse picks up the child without explanation, the child is most likely going to become upset. The toddler may not understand the meaning of the phrase, "I'm your nurse." If a positive response is desired, the nurse should assume the child's level when speaking if possible.
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