Which of the follow is not one of Kotter’s eight steps?

a. Establishing a sense of urgency
b. Forming a change team
c. Planning for short-term wins
d. Collecting the organization’s thoughts on the need and content of change


d. Collecting the organization’s thoughts on the need and content of change

Business

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Restructuring of an organization is an example of a(n) _____.

A. strategic change B. transactional change C. incremental change D. operational change

Business

Describing available services and support is most likely a goal of ________ advertising

A) reminder B) competitive C) covert D) attack E) informative

Business

A new store location being announced in an advertisement is an example of a reminder advertisement

Indicate whether the statement is true or false

Business

Maintenance costs at a Straiton Corporation factory are listed below: Machine-Hours Maintenance CostMarch3,627  $54,384April3,588  $53,980May3,637  $54,453June3,638  $54,491July3,572  $53,843August3,611  $54,196September3,644  $54,550October3,609  $54,181November3,669  $54,767Management believes that maintenance cost is a mixed cost that depends on machine-hours. Use the high-low method to estimate the variable and fixed components of this cost. Compute the variable component first and round off to the nearest whole cent. Compute the fixed component second and round off to the nearest whole dollar. These estimates would be closest to: (Round your intermediate calculations to 2 decimal places.)

A. $9.12 per machine-hour; $21,309 per month B. $9.53 per machine-hour; $19,801 per month C. $0.10 per machine-hour; $54,382 per month D. $15.00 per machine-hour; $54,316 per month

Business