The General Manager (Scenario)Michael is the manager of a production facility. On a routine day, Michael meets with the employees who produce the organization's product. At another time, Michael meets with the production manager, Betty, and the human resource manager, Joyce, to discuss complaints filed by one of the employees in the production department. Michael also spends time on the Internet looking for new technologies that can be used in the production processes of his plant.When Michael manages the employees who produce the product, he is utilizing his ________.
A. conceptual skills
B. empirical skills
C. technical skills
D. human skills
Answer: C
Business
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