List the six basic steps necessary for problem resolution
What will be an ideal response?
1. Greet the person.
2. Acknowledge the problem.
3. Question the person to determine the best way to proceed toward a resolution of the problem.
4. Verify the information received from the person and any further actions agreed on.
5. Counsel the person regarding the steps he or she will need to take toward a resolution of the problem.
6. Close the conversation.
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Robert's Rules of Order is the title of a book that was intended for adoption within groups wishing to follow a parliamentary authority for meetings
Indicate whether the statement is true or false
Drugs that may exhibit lowered protein binding in neonates include all the following except:
A. diazepam B. amoxicillin C. phenobarbital D. phenytoin
Who among the following may be considered a health care provider?
A. A recreational therapist B. An activity specialist C. A recreational supervisor D. A recreational director
Briefly describe the difference between physical therapy and occupational therapy.
What will be an ideal response?