Who was trying to have an investigation into Madoff's operation launched as of 2005?
a. The SEC
b. Harry Markopolos
c. Congress
d. NASD
.B
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Cincy, Inc. is building a $20 million addition onto its distribution facility. To build the facility, Cincy must fill in two acres of wetlands. Under the Clean Water Act, Cincy must obtain a permit before filling in the wetlands.
Answer the following statement true (T) or false (F)
People experience a life plateau when
A. they allow work or any other factor to become the most significant aspect in their lives. B. no more promotional opportunities exist. C. they become bored with their job because they know it too well. D. retirement occurs in their lives.
An effective training method in which CSRs improvise realistic customer scenarios is called
A. coaching. B. certifying. C. role-playing. D. none of the above.
Elasticity of demand is the ease that exists when a customer can switch to a substitute.
Answer the following statement true (T) or false (F)