When deciding which staffing option to use on a nursing unit that will open soon, the manager realizes that:
a. continuity of care is enhanced and errors are reduced when nurses provide care over longer shifts and consecutive workdays, such as 12-hour shifts on 3 consecutive days per week.
b. the use of part-time nurses provides the variability needed to meet diverse patient needs.
c. satisfaction of the staff equates to satisfaction of patients.
d. nurses provide the same level of care, regardless of the work environment.
ANS: C
Correct: High nurse satisfaction is generally equated with high patient satisfaction and positive patient outcomes.
Incorrect:
a. Errors increase with long shifts over consecutive days.
b. The use of part-time nurses may result in decreased patient satisfaction and lack of continuity of care.
d. Research has found that nurses who practice in positive and autonomous work environments provide cost-effective care of better quality.
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