A patient experiencing moderate anxiety says, "I feel undone." An appropriate response for the nurse would be:
a. "What would you like me to do to help you?"
b. "Why do you suppose you are feeling anxious?"
c. "I'm not sure I understand. Give me an example."
d. "You must get your feelings under control before we can continue."
ANS: C
Increased anxiety results in scattered thoughts and an inability to articulate clearly. Clarifying helps the patient identify thoughts and feelings. Asking the patient why he or she feels anxious is non-therapeutic; the patient likely does not have an answer. The patient may be unable to determine what he or she would like the nurse to do in order to help. Telling the patient to get his or her feelings under control is a directive the patient is probably unable to accomplish.
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