Digital self-service lowers costs.
Answer the following statement true (T) or false (F)
True
Digital self-service lowers cost. This is the role of ATMs for banks. If the customer needs money at an airport in the middle of the night, the ATM provides better support than the customer could get with a real person at the bank.
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Which of the following would not be considered an indirect operating cost for an IT initiative?
A. User self-training. B. User peer support. C. End user data management. D. End user data entry.
This question has two parts; be sure to answer each one. First, what are stakeholders, and why is it important for managers to understand this concept? Second, describe the stakeholders at a nonprofit organization, Just Say No Way, whose employees travel to grammar schools to talk with students about the dangers of drugs.
What will be an ideal response?
A tech company has developed a case for the iPhone that includes a keyboard that is the same design and lay-out as the Blackberry phone. The product was developed as a result of users missing their Blackberry keyboard when they switched to the iPhone technology. Blackberry has brought suit against the tech company. ?Which of the following is correct? A) ?The tech company has used a trade
secret without authorization and is liable to Blackberry. B) ?The tech company has infringed on Blackberry's patent and Blackberry is entitled to damages. C) ?The tech company has infringed on Blackberry's copyright and is entitled to damages. D) ?There is no infringement in the development of a similar keyboard.
To establish an agency relationship:
a. the procedure in state statutes must be followed b. there must be a written contract between the parties c. the principal and agent must agree to form an agency d. all of the other specific choices e. none of the other choices