Assume you have decided to purchase a new automobile. Describe your internal information search. Then name the two types of external information sources. For each source, give two specific examples of information sources you might use.

What will be an ideal response?


An internal information search is the process of recalling past information stored in memory. This stored information would come from previous experience with automobiles. By searching your memory, you could remember good and bad features--such as gas mileage, style, reliability, etc.--you have experienced.

MARKETING-CONTROLLED information sources could include mass-media advertising (radio, television, newspaper, or direct-mail); sales promotion (e.g., rebates); salespeople at dealerships; and finally, product characteristics like warranties.

NONMARKETING-CONTROLLED information sources could include personal experience, personal sources (family, friends, acquaintances, and coworkers); and public sources (Consumer Reports or other consumer-rating organizations).

Business

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a. Selling a single product can create market saturation or company stagnation. b. Determining the best use for a scarce resource requires management to identify company objectives. c. Raw material and machine hours are both examples of scarce resources. d. All of the above statements are true.

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Indicate whether the statement is true or false

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Business