Which of the following types of information is not recommended for inclusion in an employee handbook?
a. promotion and advancement policies
b. description of benefit programs
c. grievance procedures
d. disciplinary actions
e. salary information on all employees
e.
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According to the textbook, a characteristic of competent communication is to achieve a
common understanding of the message. Indicate whether the statement is true or false
A(n) _____ is a learned predisposition to respond favorably or unfavorably to something
Fill in the blanks with correct word
Direct quotations may or may not be the exact words that a person used
Indicate whether the statement is true or false
Memorizing a speech
a. is the toughest but most rewarding method of speech delivery. b. shows that the speaker has gone the extra mile by committing each word to memory. c. has the advantage of being able to adjust to audience feedback. d. runs the risk of losing track and forgetting the speech.