During the _____ step of the systematic group problem-solving method, you might ask questions such as “how many people are affected?” or “What is its history?”

a. identify and define a problem
b. analyze the problem
c. determine criteria for judging solutions
d. generate a host of solutions


a. identify and define a problem

Communication & Mass Media

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An abstract is

a. an article summary b. none of these choices c. a biography of an author d. a complete article

Communication & Mass Media

Why should the number of main points in a speech be limited?

What will be an ideal response?

Communication & Mass Media

According to Phillips' (1998), research has shown that RJPs presented ________ the job offer is accepted have stronger relationships with important outcome variables, such as job performance

A) during B) before C) after D) long after

Communication & Mass Media

Michael Adams has been invited as a guest speaker for a seminar. Before his speech, the host of the seminar introduces him as, "Mr. Adams, whose brother is my favorite TV anchor, is the seminar’s guest speaker." In this case, the introduction given by the host of the seminar is an example of a(n) _____.

a. rhetorical question b. marker c. irrelevant association d. alliteration

Communication & Mass Media